Can I exchange my tickets now?
Not at this time, we will be sending information in September on how the exchange process will work. We appreciate your patience.
If I call the winery, can I get a refund for my tickets?
The Graze organization will be co-ordinating the exchange of tickets in the fall. Wineries are unable to assist at this time.
SAVE THE DATE JUNE 4-5, 2022
We miss you, each and every one of you. It is that time of year when we would be getting ready to welcome you back, chilling the wine, chatting menus with our fave local chefs & dusting off our own dance moves. Unfortunately, due to COVID-19 and Provincial guidelines we must wait one more summer to gather as a group and celebrate the wines, food pairings, live music & the beauty of the Beamsville Bench. We want to extend a thank you for your patience with what has been beyond our control and understandably disappointing. It has been a difficult time for many businesses and the Graze ticket provider, EZTix has declared bankruptcy. Unfortunately this means EZTix did not provide any refunds to ticket holders or payments to our Graze the Bench organization. Graze the Bench did not receive any of the funds from customers that purchased their Graze tickets through EZTix. However, the Graze wineries are 100% committed to honouring your tickets, welcoming you back and ensuring you have a wonderful experience. Please save the June 4th & 5th, 2022 dates in your calendars and we will celebrate together once again.
All tickets and shuttle wristbands purchased for Graze the Bench 2020 will be honoured for Graze the Bench 2022.New tickets will be printed for Graze the Bench 2022 and ticket exchange details will be sent to you in September. If you had Saturday tickets/wristbands, you will receive tickets/wristbands for Saturday June 4th, 2022. If you had Sunday tickets/wristbands, you will receive tickets/wristbands for Sunday, June 5th, 2022. At this time, we are unable to issue refunds for 2020 tickets purchased. Only exchanges will be permitted. Again, we appreciate your patience. If you have already mailed in your tickets and wristbands, new 2022 tickets and wristbands will be issued later this year. Based on current progress with vaccine delivery, we are very hopeful the event will take place as planned. This will be determined in close consultation and guidance with Niagara Public Health & Ontario Public Health.
In September, we will send a detailed email to all ticket holders on how to exchange tickets. It will be an easy step by step process.
We know it is the best wine country event and we can’t wait to host it again! Stay safe, and we look forward to grazing with you in 2022!